Hi, I'm Travis, the Technical Support Manager at Customer.io. I’m looking for Technical Support Engineers to join our growing team.

As a Technical Support Engineer you’ll be communicating directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds with experience communicating technical tasks mostly over email - a strong ability to communicate in writing is more than nice-to-have.

On a day to day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running in our product, diagnose tricky situations and aid companies in achieving their business goals. Our TSE's have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion for customers and help solve their problems to advocate for product improvements.

Today, our Technical Support team is powered by Help Scout for ticketing, Github Issues for bug tracking, and Zapier for automating support team workflows. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.

Interested in growth opportunities? So are we. Our Technical Support Team has a variety of career paths, such as to our Engineering, Product, or Customer Success Teams. We're in search of folks who want to develop professionally as Customer.io grows.

Experience in a technical support role and/or customer-facing role An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript too, that's even better! Excellent written and verbal communication skills Be motivated with a self-starter attitude Previous work for a SaaS company, or an understanding of technical platforms Ability to work in a fast-paced, team environment Experience with Marketing Automation industry a plus or supporting email marketing/business communication tools! Located in Australia, New Zealand, or EMEA time zones You love technical problem-solving. You enjoy helping others with your technical knowledge and take pride in your work. You see every support ticket as an opportunity to improve the customer experience. You take ownership of delivering results and get satisfaction from getting things done. You’re passionate about learning new things. You’re not afraid to ask questions if you’re confused about how something works. You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes.

Our mission at Customer.io is to power automated communication that people like to receive. Today over 3,200 internet businesses use Customer.io to manage, send, and track performance of email, SMS, and push notifications. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

We are offering a starting salary of $70,000 USD subject to global market rate adjustment.

Benefits at Customer.io include:

Unlimited PTO - we recommend 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge 100% medical, dental, vision, and supplemental insurance for you and your dependents 12 weeks paid parental leave - for birth, adoption, or foster care 401k retirement matching - up to 5% dollar for dollar match to retirement contributions Health and wellness allowance - Up to $200 USD per month that can be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairs Home office stipend - Up to $2,000 USD to help you get your home office set up so you can do your best work Internet + cell phone reimbursement - Up to $200 USD per month for your internet and cell phone plans Co-working space reimbursement - Up to $300 USD per month for those times you'd prefer to work in a co-working environment Learning + development - Up to $2,000 USD reimbursement per year to use on conferences, books, classes, or workshops - anything that will help you develop your skills 1 month paid sabbatical after four years at Customer.io - to treat yourself to a vacation, or spend however you choose Company retreats twice a year - we typically get together IRL every spring and fall, but most recently had an amazing virtual retreat! Flexible schedule, work anywhere you want! - as long as you have a reliable internet connection and some overlapping work time with your manager, you can work where and when you want

All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

Apply at the link below by 5pm PST on November 12th and tell us why you're interested in the position!  Please be sure to mention your favorite emoji in your cover letter. There is no wrong answer, you'll have to trust us on that one! There is no advantage to applying early so put your best foot forward. We plan respond to all applicants by November 17th with a status update about your application.

Here's what you can expect from our hiring process:

30 minute video interview with our Recruiting Manager 45 minute video call with Travis Ehrenstrom, our Technical Support Manager A take home assignment to prepare for your next interview 60 minute video call with two potential teammates to go over the take home assignment 30 minute video call with Nat, VP of Customers

Hello there!

At Spline (twitter.com/splinetool), we are building a design tool to create 3d content for the web.

 

We are looking for someone who can help us solve Spline app technical/graphic challenges.

 

🌈 We are passionate about building visual tools and solving creative challenges.

What's the job?

- Write JS code to solve graphic/visual/technical challenges.

- Work with 3d libraries (Three.js, WebGL, others) to build 3d tools.

- Work closely with frontend devs for UI integration.

Required experience

- Javascript Development experience (3+years) with NodeJS/ReactJS (or similar) and today's front-end development standards.

- Most relevant to us: Experience (3+ years) working with WebGL/Three.js/Shaders/Canvas or any other 3d/2d graphics library.

- Please share links of real-life work examples.

Optional experience

- Experience with Computer Graphics in general (Shaders/GLSL, Raytracing, etc.) using other programming languages.

Why working with us?

🧩Our goal is to rethink the design process: 3d first, realtime, always, and interactive. There is so much tech progress happening, but the creative tools available are still the same: hard to use, technical, not web-based, and costly.

If you are interested in the creative world and love working in tech challenges, you will get fun!

Hello there!

At Spline (spline.design), we are building a design tool to create 3d content for the web.

 

We are a small team, and we are just starting. We are looking for someone who can help us solve Spline's design challenges.

 

🌈 We are passionate about building visual tools and solving creative challenges.

What's the job?

Be a Yoda for junior developers. Lead and help us grow our engineering team. Lead and participate in planning/roadmap creation, and manage prioritization, retros, sprints for the development team. Work closely with the Product Team, and help with the translation of goals into actionable items for the engineer's team. Get involved in the engineering processes for coding/building/designing scalable architecture/processes for our design tool. Work closely with engineers and help us solve the technical/graphical challenges. Participate and generate activities to grow a healthy and diverse culture. Foster good practices and principles for our development processes and team communication.

Required experience

Experience (3+ years) leading engineering teams of 4+ people. Experience (5+ years) with Front-end development (Please share real-life projects you lead or worked on). Experience (5+ years) with modern Javascript development practices. Understanding of backend/cloud-based architectures. Understanding of general architectural code design/patterns.

 

If you are interested in the 3d world and design tools, you will get fun!

Location: No location restrictions, we hire remotely worldwide 🌍

Language: We operate internally and externally in English (US)

Hours: 40 hours per week for full-time. You're free to choose your own hours as long as there's some overlap during the daytime of our CET team for meetings and other internal culture events

Part-time options: We'll consider part-time options for this role, please mention what you're looking for in your application

Salary: Starting at €79,500 - €92,000 for full-time

Note: We've defined a salary range for this role based on the level of initiative and experience we're looking for. This isn't the “limit” and there's room for you to grow at Frontastic.

You'll be part of our growing Developer Experience team — looking at emerging technologies and helping to define the future of how frontends are developed with our Frontend Composable Platform

Partner with our Principal Backend Developer, acting as the go-to person for tricky technological decisions which drive the sustainable development of our SaaS platformPave the path for sustainable development in the future by making sure patterns and principles for the development of JavaScript and TypeScript are sound and future-proofGuide the team to make sensible decisions increasing current and future development paceWork (pairing, mentoring, and coaching) with the team to improve individual skillsSoftware development on our SaaS frontend, the libraries provided to our customers, and the cloud function executor (node.js) as you see fit

Our team is here to make sure that our platform gives the best user experience possible.

We're working hard on enhancing the stack and tooling so that our customers can enjoyably create the best commerce sites on the planet. This is how our value Make an impact really drives us every day.We're also a genuine team. When we come across challenges, we make sure that we can always rely on each other's strengths and close collaboration (We're in this together) — both within the team and beyond the team. We regularly practice pair programming or co-working because working in a remote team doesn't mean not working together or working alone.We're passionate learners. Technology is always evolving, and we're constantly on the lookout for new ideas that could improve the experience for our customers. Our value Thirst for learning has special meaning for our team. To achieve our goals together, we have a curiosity that motivates the study, willingness to share our knowledge, and acceptance that sometimes we fail to learn more.

Take responsibility for a unified way of developing JavaScript and TypeScript projects in regards to coding standards, project setup, and dependency updates.Bond with our existing JavaScript/TypeScript engineers and find a good base for future collaborationRelease some code used in customer projects, might be insignificant

7 or more years of experience working on different JavaScript stacks with significant production usageTrack record of designing developer-facing software librariesExperience with scaling high load node.js backends and the involved necessary automationContinuously maintained at least 1 application with production usage for more than 3 yearsExperienced the trade-offs of different JavaScript build systems (webpack, babel, …)Experience in eCommerce is a plus, but not requiredExperience with the concrete technologies we use is a plus, but not required: TypeScript, React, Redux, SCSS, Webpack, Babel, MaterialUI

React (plain and TypeScript) and Next.js in the frontendMaterialUI, SCSS and TailwindPHP with Symfony and Node.js in the backendMySQL and CouchDB as databases

A remote setup and processes tailored for remote workersThe freedom of planning your work around life and not the other way round — we want you to bring your full self to work, and this includes owning your daily routinesA company laptop of your choice and a personal budget for any additional equipment you need — you'll be able to purchase it yourself with a virtual company credit cardA 5-day yearly retreat where we meet with the whole team and spend time together at a beautiful place for additional social bonding

We're a fully remote company, and we've been working that way since being founded in 2017. 

Frontastic is a Composable Frontend Platform that unites business and development teams to build commerce sites on top of headless. Our customers see higher conversion rates, increased developer productivity, and a faster time to market.

We're growing our team to reach our mission: Let commerce teams build the incredible. 🚀

If you want to learn more about our product, watch our product demo video.

We've designed our hiring process with the candidate experience in mind. This is important to us as we know to build the best product possible, we need the best people. Learn more about our hiring process.

🕒 We aim to respond to all candidates within 72 hours (except weekends).

1️⃣ Submit your application to our team for review

2️⃣ Discovery call (25min) with Kore, our Chief Technology Officer, to discuss the role, our culture, and find out if it's a good alignment with your own preferences and skills

3️⃣ Culture questions (via email) to see how you approach important topics such as growth and work planning

4️⃣ First interview (60min) with Toby, our Principal Backend developer to discuss our platform and how to handle emerging technologies

5️⃣ Second Interview (60min) with one of our Senior developers to discuss our engineering practices and our Developer Experience team

6️⃣You'll be invited to a stakeholder lunch (30min) where you'll get the opportunity to meet informally with some of your co-workers in our product and engineering teams

If you've any questions about the role, email our Talent team at people@frontastic.cloud. Applications will only be accepted directly through the job application form.

Visit our careers page on our website to find out more about our organization and culture.

If this role isn't for you, but you know of someone who'd be a great fit, we'd really appreciate it if you'd share this role with them!

We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Work closely with the co-founders to produce content in alignment with the vision and positioning of the Anoma protocol, as well as short, mid, and long term strategy of the company.Brainstorm, plan, and execute ideas that contribute to the achievement of the strategic goals of the company.Work closely with the research and engineering team members in understanding the diverse deeply technical topics, research, innovations, and features of the Anoma protocol, in order to be able to describe and explain them in written or other forms (e.g. audiovisual) and make them more accessible for a broader audience.Content creation (written, graphics, audiovisuals, etc) including but not limited to blog posts, case studies, product materials, newsletters, campaign, or event materials.Collaborate with the R&D team in ensuring quality and integrating user feedback on the documentation and supporting materials.Implementation, maintenance, monitoring, and continuous improvement of the official communication channels and platforms (websites, blogs, discourse forum, emailing lists, etc).Maintenance, monitoring, and continuous improvement of the official profiles and pages on third party platforms, including but not limited to social media profiles and public forums (Twitter, LinkedIn, GitHub repositories, Reddit, Elements, etc).Research, analyze, and engage with different user-groups in order to gather feedback, as well as acquire a better understanding of the different target groups.Collaborate with the rest of the Product team in ensuring the quality of external communications and in gathering and integrating user feedback.Proofreading, quality assurance, communications and brand-alignment review of all content that has been published or will be published created by the other teams at the organization.Engage, collaborate, and coordinate with external partners, such as media organizations, PR agencies, or other companies, on content and communications.

Here is a list of example projects and tasks at Heliax or other references from the industry:

Anoma Tangram articles:

FerveoValidity predicatesIntent gossip & matchmaking systemFractal upgrades

Previous R&D blog (currently based on Ghost)

Review of documentation & repository materials

Tutorials for developers (Cryptium Labs example)

Tutorials for broader audiences (Cryptium Labs examples)

Verbal and written native proficiency in English not only to be capable of ensuring and reviewing quality of communications, but also to communicate in the organization or make presentations internally.Bachelors or masters degree in a scientific field (e.g. computer science) or in humanities (e.g. journalism or literature).Track record of content writing, please share your past writing experience via sharing your academic projects, personal blogs, or professional work.2+ years of professional or relevant experience in the areas including but not limited to digital marketing, social media management, communications, or content creation.Experience and usage personally or professionally of different digital marketing, social media, end-user engagement, or feedback gathering tools (e.g. Buffer, Tweet Deck, Sprout Social, Hubspot, etc).Strong communication skills in both verbal and written form, passion for creating writing, presenting, and storytelling.Ability to research, outline, write and translate highly technical topics and complex ideas into easy-to-understand and accessible language for the broadest possible audience.Motivation and interest in staying up to date with the latest trends in marketing and communication tools and best practices.Previous experience working at a technology company, familiarity with the language and tools used at software product companies, such as HTML, CSS, JavaScript, and Git (e.g. using GitHub).Self-organized, proactive, and autonomous at completing the tasks and collaborating with team members across teams.Knowledge and fluency in other languages.Copywriting for websites.Organization of smaller community events.Previous experience in communicating and working with open-source projects.Previous experience in reading or interacting with products and interfaces to blockchain technologies.Previous experience working at a company or on a project in the blockchain industry.Previous experience in working at organizations in the areas of fintech or financial applications or products.2+ years of professional experience in Search Engine Optimization and/or Social Media Optimization.This is a full-time, remote position.Preferred if residing within (+/- 3 hours) Central European time zones.Ideally someone who enjoys travel, nature, and hiking. Often we find that products are best designed not in a meeting room but rather on a trail 🏔️.

 Anywhere in Europe   5 Years of Experience  Training and Development  Humble and Ambitious Team  $80,000 to $100,000 + Equity & Perks  Make a Big Impact at an Early Stage – Funded and Prelaunch 

Full-time, Remote

Rally gives e-commerce merchants the freedom to build a checkout experience that reflects their brand. We are part of a growing headless commerce ecosystem, playing a critical role in joining a multi-dimensional, flexible frontend experience with the backend that best suits the merchant. Our goal is to give merchants the tools to create a seamless checkout experience, connect more deeply with their customers, and significantly impact revenue growth. We appreciate a decentralized ethos and are merchant and revenue-focused, always. Merchants should own their checkout and Rally is here to help them do that.

We are launching V1 of the Rally product and are looking for an experienced Angular engineer to join our team. You would be joining a high-impact group of accomplished engineers who are building emergent technology in the e-commerce space. This is an exciting and formative moment in Rally’s growth as a product and a company. If you are interested in building something new, expanding your skillset and domain knowledge, and working with kind, fun, and thoughtful people, we encourage you to apply.

Want to learn more about Rally and hear from our leadership? Check out Jordan Gal, our CEO, talking about Rally on his podcast.

As a Senior Frontend Engineer at Rally, you will be creating powerful, flexible, highly scalable SPAs and developing various frontend systems and operations. Additionally, you will architect, define and maintain various e-commerce related solutions (frontend), and ensure our systems can keep up their high performance and responsiveness. You will be responsible for implementing new features and integrations as well as supporting our existing functionality. You will also join us in sprint planning and retrospectives and have the opportunity to make a lasting impact on our stack and the future of e-commerce.

This is a full-time, fully remote role. Ideally, you are located in a European time zone, but we are open to other time zones on a case-by-case basis.

Minimum 5 years of experience in frontend development Advanced knowledge of Javascript (minimum of 5 years) Advanced knowledge of Angular (minimum of 3 years or similar technology) Advanced knowledge of TypeScript (minimum of 3 years) Excellent understanding of OOP concepts Excellent understanding of software design patterns Excellent REST API understanding (from a frontend POV) Excellent time management skills GitHub, Docker, Buildkite or similar development tools Ability to problem-solve, track, and follow up on a variety of complex technical issues with internal and external stakeholders Ambition, the ability to think beyond, be highly collaborative, and extremely driven Experience with Angular Elements Backend understanding Ecommerce knowledge Experience with high-performance systems

We #rallytogether in all things. We are a small team; you won’t hear “that’s not my job”. We value accountability, creativity, and fostering an inclusive and transformative experience for ourselves and our community of merchants. We are looking for those who are guided by a growth mindset and have the ability to think beyond the typical playbook. We care about the success of our customers and our company. We are willing to do the work, have the hard conversations, and take ownership in the service of delivering value to the customer. We do not believe in the allowance of brilliant jerks and are always working towards creating high psychological safety. If you are excited about our mission of empowering e-commerce merchants and building out the headless ecosystem, we’d love to have you apply even if you feel unsure that you meet every requirement in this posting.

We are a small team; your work will have big impact Meaningful equity and competitive pay Stipends for work-from-home setup Learning and development resources Flexible work schedule, with an open vacation policy A kind, thoughtful, and enthusiastic team

Rally is an equal opportunity employer that values diversity, inclusion, and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Rally asks respectfully to only apply through the application form and do not email/apply directly to Rally. Any applications sent directly to Rally will not be considered. Recruiters and Agencies please do not contact Rally directly.

Ever dreamed about using your engineering skills to make risk-less, arbitrage profits? Do you want to help change how financial markets are created and traded?

Then you've come to the right place! Backed by Bain Capital Ventures, 1kx Capital, and Stanford University's StartX Fund, Hummingbot is the leading open source algorithmic trading platform for digital assets.

This role fuses data engineering, algorithmic trading, and blockchain engineering to develop (1) a high-frequency, automated quantitative trading bot as well as (2) “liquidity mining”, a decentralized and crowd-sourced way to trade assets.

We're an experienced, highly technical team of traders (Goldman Sachs, JPMorgan) and engineers (Apple, BlueJeans, serial startup founders) who are searching for the right person to improve/harden our initial system.

What you'll be doing:

Integrate Hummingbot to transact with AMMs, exchange protocols, and DEXes on Ethereum as well as other blockchains Create and modify trading strategies; implement investment and risk management features Add new capabilities and features such as integrations to new exchanges and new types of markets (e.g. derivatives) Be part of the core team and make a significant impact in a fast-growing, VC-backed blockchain startup

You're a great fit if you:

are fluent in Python with prior experience in building python backend applications are fluent in Javascript and have experience with blockchain SDKs, e.g. web3 are experienced in interacting with smart contracts have experience with blockchain nodes and infrastructure; DevOps experience with Kubernetes and Docker have experience with MySQL, sql queries, sqlalchemy understand information and data security have painstaking attention to detail and take pride/ownership in your code and the quality of work you produce are committed to development best practices are resourceful and autonomous when taking on tasks, while at the same time able to collaborate closely with teammates thrive working with emerging technologies like blockchain with little/no documentation a fast learner and problem solver who is excited about the potential for crypto/blockchain technology to revolutionize the world

Perks at Hummingbot:

Become a core member of an experienced Silicon Valley-based team that is well-connected in crypto, blockchain and machine learning Join a remote-first, engineering-driven team with 60+ team members across 6 continents Competitive salaries Work hard, have fun culture International travel for conferences, team meet-ups/retreats Work schedule flexibility; unlimited vacation policy

Design your full-time freelance career as a top freelance developer with Toptal.

Freelance work is defining developer careers in exciting new ways. If you’re passionate about finding rapid career growth potential working with leading Fortune 500 brands and innovative Silicon Valley startups, Toptal could be a great fit for your next career shift.

Toptal is an elite talent network made up of the world’s top 3% of developers, connecting the best and brightest freelancers with top organizations. Unlike a 9-to-5 job, you’ll choose your own schedule and work from anywhere. Jobs come to you, so you won’t bid for projects against other developers in a race to the bottom. Plus, Toptal takes care of all the overhead, empowering you to focus on successful engagements while getting paid on time, at the rate you decide, every time. Our sophisticated screening process makes sure you are provided with top clients without additional overhead, as well as assistance in maximizing the potential of your full-time freelance career. Joining the Toptal network also gives you access to technical training programs, mentors, and coaching programs, so you can connect with a global community of experts like you to share peer-to-peer knowledge and expand your network globally.

As a freelance developer, you can become a part of an ever-expanding community of experts in over 120 countries, working remotely on projects that meet your career ambitions.

That’s why the world’s top 3% of developers choose Toptal. Developers in our network share:

English language proficiency

At least 3 years of professional experience as a software developer

Strong professional experience with front-end technologies (HTML5, CSS3, JavaScript, jQuery, ...)

Experience building user interfaces for websites and/or web applications

Experience designing and developing responsive design templates

Project management skills

A keen attention to detail

Experience with system architecture or leading a software team is a strong advantage

Full-time availability is a strong advantage

Curious to know how much you could make? Check out our WordPress developer rate calculator: https://topt.al/mDcBRX

If you’re interested in pursuing an engaging career working on full-time freelance jobs for exclusive clients, take the next step by clicking apply and filling out the short form: https://topt.al/GxcXek

Do you enjoy modernizing and maintaining existing software? Do you love the challenge of upgrading a big and critical system? Does reconstructing a database from the binary files without any documentation so you can integrate it with a modern framework sound like a fun challenge? If given a choice, would you choose to hunt and fix bugs over writing new features? Does refactoring, building tests first, and creating easy-to-read, intention-revealing code bring you an immense feeling of satisfaction?

If so, you have the attitude we’re looking for! Lead developers at Corgibytes, or Lead Code Whisperers as we call them, work directly with clients to help them migrate platforms, address security vulnerabilities, upgrade databases and infrastructure, integrate existing applications with obscure systems, and more. If this sounds like you, we encourage you to apply, even if you think you don’t meet all the criteria we’ve outlined below.

Our ideal candidate is comfortable with a broad range of tech stacks (and is excited to learn new ones), stays up-to-date with industry best practices, uses Test-Driven Development as a daily practice, is interested in potentially contributing blog posts or presentations, loves to mentor other developers to help them grow in their careers, enjoys pair/mob programming, gives detailed feedback through pull requests and code reviews, finds beauty in a well-written commit message, has successfully led software projects, and is a maintainer at heart.

This remote position is full-time (30-40 hrs per week) with lots of flexibility over where and when you work. There is little to no travel required for this position. The team usually operates in the Eastern Time Zone.

We pay our staff hourly to provide the most scheduling flexibility and pay the same rate for each role to ensure equal pay for equal work. The hourly rate for this position is USD$64.91 (about $126,500 per year) for W2 employees.

Benefits include:

Lots of schedule flexibility Paid Time Off - up to 240 hours (6 forty-hour work weeks) per year Medical, dental, and vision insurance Life, short-term disability, and long-term disability insurance Paid time for professional development All-team on-site retreats about once per year (once it’s safe to travel again)

 

WHO WE ARE

Corgibytes is a boutique consultancy that specializes in modernizing software. Think of your favorite HGTV remodeling show, but with code. Our mission is to joyfully remodel software applications to be more stable, scaleable, and secure. We are actively working to create a world where software maintenance is celebrated, codebases are nurtured to provide lasting value, and our clients generate revenue, lower costs, and reduce risk as a result of our work.

Our founders are recognized thought-leaders in the world of software modernization, keynoting frequently at software conferences around the world, writing articles in respected periodicals, blogging about their ideas, and interviewing software leaders on their podcast. We encourage you to check out the community we founded over at Legacy Code Rocks! to connect with other folks who love software maintenance.

CULTURE AT CORGIBYTES

At Corgibytes, we approach our work through the lens of these core values:

Act With Empathy: Listening and understanding is at the very heart of our culture and we consider empathy a critical technical skill. Consider the people who are impacted by your work: your clients, your users, your teammates, and even your future self. Adopt a Growth Mindset: Solving problems that seem intractable is a big part of what we do. Maintain an attitude of possibility, persevere through challenges, and commit to personal growth. Calm the Chaos: Complex problems require your prefrontal cortex to be engaged. Resist the temptation of an urgency-based culture by focusing on prevention instead of hot-fixes, prioritizing self-care, and developing a steady working rhythm. Choose Candor: Healthy conflict in a psychologically-safe environment is a critical component of a high-functioning team. We hold each other accountable and strengthen our work by challenging ideas respectfully and directly. Speak up and share your point of view, even when it’s hard. Communication is Just as Important as Code: Effective communication is our cultural glue and it is everyone’s job. Produce durable artifacts of your thinking and reject false dichotomies that present code and communication as separate things. No one is “technical” or “non-technical”; everyone is both. Craft in Context: Domain understanding is critical and working in a vacuum leads to problems. Before you leap to conclusions, take the time to understand the problem and match your solution to the situation.

We have a commitment outside of codebases as well. At Corgibytes, we’re really good at transforming broken systems. We modernize code through continuous improvement and marginal gains, and we apply these same practices to systems of social oppression. Similar to how technical debt makes a codebase difficult to work with, there are institutional barriers for some individuals that have accumulated over time. Blindly operating within these structures hurts people and prevents organizations from benefiting from the wide range of perspectives needed to thrive. There’s a lot of opportunity for improvement and we use our core values and our talents as menders to have a positive impact on our society.

Does this sound like you? Awesome! We live these values every day, and they’re a guide in making decisions, no matter how small. They’ve helped us develop a culture where folks are autonomous, responsible, and work hard without feeling burned out or like they have to choose between family and work. We’re the type of company where it’s common to see a toddler bouncing on a knee during a meeting. As an intentionally distributed team, we focus more on results than micromanagement. Our core values are key to our culture, as are our pillars of autonomy, balance, inclusion, and trust.

WHAT YOU WOULD BE DOING:

- Adding value to existing software applications through modernization and maintenance by: 

Hunting for and squashing bugs Stabilizing infrastructures Adding test coverage Refactoring code Documenting findings Upgrading versions Paying down technical debt Integrating systems (which can sometimes be quite obscure) Addressing security vulnerabilities Migrating platforms Reducing complexity Improving CI/CD pipelines Solving complex architecture problems And other related activities

- Managing the cadence of work with outstanding communication and prioritization

- Finding solutions within client budgets

- Explaining technical recommendations in plain language

- Assessing code and providing executive-friendly actionable steps

- Providing feedback through pull requests and code reviews

- Helping other team members by pairing and having mob sessions

- Contributing to reports sent to clients to keep them informed and able to make decisions

- Providing daily stand-ups and weekly retrospectives to assigned clients

- Contributing to internal projects as needed

- Sharing experiences through the occasional article on the company blog

WHAT WE’RE LOOKING FOR:

Finds pleasure and joy in software maintenance and modernization Ability and desire to solve complex architectural problems Deep technical knowledge in at least one of the languages we’re asked to work in most (C#, Python, PHP, Java, Ruby, JavaScript) Experience in and eagerness to quickly learn other programming languages and frameworks Ability to clearly articulate the business value of technical choices Consistent practice of writing clean code using Test-Driven Development Practices Living Documentation and provides a continuous context of work performed Incorporates DevOps best practices to deliver working software quickly Outstanding consulting skills Uses empathy, excellent communication, and trust to solve problems collaboratively Embraces the philosophy outlined in the Agile Manifesto and manages projects according to its principles Excellent English written and verbal communication Stipulations in the client contract for this position require both a W2 status and U.S. citizenship

 

WHAT WE CONSIDER AN ASSET:

Experience working in a growing company, leading a team, and/or being an entrepreneur Demonstrated ability of managing projects by prioritizing work to be performed and regularly negotiating scope, timeline, and budget Experience leading group programming sessions Joyfully discusses the philosophy and practices of modernizing software Deep familiarity with the content on the Corgibytes blog and podcast Commitment to principles of diversity, equity, and inclusion Regularly shares technical knowledge and ideas by contributing to development communities, writing blog posts/articles, and/or speaking at conferences Education, certificates, or work experience in the areas of software development Experience as a mentor, having helped others grow in their career Familiarity with Brené Brown’s body of work Experience working on a remote team

 

READY TO APPLY?

Start by completing our Code Whisperer Application. You can learn more about our hiring process on our website.

EQUAL OPPORTUNITY STATEMENT

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (visible or invisible), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. We believe in creating a diverse, equitable, and inclusive culture where people can show up as their authentic selves. One of our founders was featured in the book Erasing Institutional Bias: How to Create Systemic Change for Organizational Inclusion by Dr. Tiffany Jana for some of the ideas she has implemented.

DUTIES & RESPONSIBILITIES

·        Maintain a range of existing systems (CronJobs, Gearman tasks, APIs etc.)

·        Solve complex performance problems and architectural challenges

·        Write efficient, testable, and reusable PHP code

SKILLS & QUALIFICATIONS

·        Excellent knowledge of PHP 5.6/7

·        Knowledge of Object-Oriented PHP programming

·        Understanding of PHP’s fully synchronous behaviour

·        Integration of external data sources (MySQL/Redis/Azure Blob Storage)

·        Experience of long running scripts (i.e. Cron/message queues)

·        Proficient understanding of code versioning tools such as Git

·        Basic understanding of front-end technologies, such as JavaScript, HTML, CSS